How to deliver online orders in Rwanda
Online sellers can use Tembera Cargo to submit a customer's package for delivery across Rwanda. Enter the parcel route and details, check the available handover options and quote, confirm the shipment, then share its tracking code privately with the buyer.
Prepare complete parcel and recipient details
Confirm the buyer's destination and the package information before requesting a quote. The app uses the entered shipment information to show available options.
Confirm the quote with the order
Review the quote returned for this parcel. Delivery options and price can depend on the details entered, so avoid promising a fixed fee before checking.
Give the buyer their tracking code
Share the correct code directly with the intended recipient so they can check the latest available shipment status.
Frequently asked questions
Can I send an online order directly to a buyer?
Enter the sender, destination and recipient details in the shipment flow, then review the quote and options before confirming.
Should I publish my customer's tracking code?
No. Tracking codes can reveal shipment information; share the code privately with the intended recipient.