What should I know before sending a fragile item?
Before requesting delivery for a fragile item, describe the package accurately and check the shipment options shown by Tembera Cargo. Do not assume that special packing, handling, compensation or insurance is included; confirm the applicable terms and available service before handing over the item.
Describe and prepare the item
Enter the package information requested by the app and pack the item appropriately for transport. The app's available categories do not by themselves guarantee specialist handling.
Check the quote and terms
Review the available option and its quote, then review the applicable terms for restrictions, liability and any special handling before confirming.
Document and track the shipment
Keep the shipment details and share the tracking code only with the intended recipient.
Frequently asked questions
Does Tembera Cargo guarantee that fragile goods will not break?
This guide makes no such guarantee. Check the applicable shipment terms and confirm any special handling before sending fragile goods.
Is fragile-item insurance included?
Do not assume insurance is included. Review the terms and options explicitly shown for your shipment.